Skip to main content

I just added a report built on a merged object from Data Designer to ac360 layout ad the report did not filter for the single account.  It showed all of the results for all accounts.  Is this expected?

@angela_domenichelli  - did your report have a unique Account ID as one of the columns of data? More info here: https://support.gainsight.com/SFDC_Edition/360/Admin_Guides/Configure_the_Customer360_Details_(C360)_Page_and_Section_Types#Configure_Related_List_and_Embedded_Page_Sections


Testing that now, thanks!


@dan_ahrens  I am running into this too. I have SFDC Account ID and Gainsight GSID but it won’t filter on either. Is there a different ID i should be pulling?


it’s working now - I think just needed a refresh


Reply