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darkknight
darkknight
Expert ⭐️
Aug 31, 2022 3:41 PM UTC
Question

Disable NXT login?

Is it possible to disable the NXT-direct login path for all users so that they are forced to login through Salesforce?

      2 replies

      spencer_engel
      spencer_engel
      Expert ⭐️
      May 31, 2024 4:48 PM UTC

      I’d like to bring this back to the forefront. Does anyone know this answer?

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        Akanksha Kandari
        Gainsight Employee ⭐️
        Akanksha Kandari
        Gainsight Employee ⭐️
        Jun 13, 2024 6:58 PM UTC

        Hi Team,

        I hope you are having a good day!

         

        The NXT direct login method can be disabled by unchecking the System / DB Authentication option in User Management -> Authentication. This would be for all users.

        Kindly note, this tab does not show up when logging in from Salesforce. If you login directly to NXT the tab should show up.

         

        I hope this helps.

         

        Thank you!

         

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