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Do we have the ability to upload an external email template?

  • April 17, 2019
  • 1 reply
  • 56 views
megan_germann
I have a brand-approved email template that I'd love to use for survey invitations - is it possible to upload that into Gainsight and use that as my standard email template, rather than having to build it using.jpgs (that don't always aesthetically translate)?

Best answer by tim_schukar

You should be able to put most HTML into the email template by clicking on the insert HTML button on the email template.

You would then want to click back to the regular interface to edit with tokens/reports/etc. Just make sure you have absolute URLs for any externally served images.

Thanks!

Tim

kate_green

1 reply

tim_schukar
  • tim_schukar
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  • Answer
  • April 17, 2019
You should be able to put most HTML into the email template by clicking on the insert HTML button on the email template.

You would then want to click back to the regular interface to edit with tokens/reports/etc. Just make sure you have absolute URLs for any externally served images.

Thanks!

Tim

dan_ahrens
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