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colin_burns_c26524
Contributor ⭐️⭐️⭐️⭐️
Jul 21, 2017 2:10 PM UTC
Question

Does Timeline activity reflect in Gainsight Usage Report emails?

I get a Monday morning email from Gainsight that shows usage by user. We use this to see how often people are using the platform. 

1 reply

dan_ahrens
Expert ⭐️⭐️⭐️
Jul 21, 2017 2:54 PM UTC
Hi Colin,
Yes, timeline activity does count in page views. 

If you want to get more details beyond what that emailed report shows, you can access your G360 - https://support.gainsight.com/Product_Documentation/Customers_and_Relationships/User_Guides/View_Gai...

This is a new feature that came out in May. Enjoy!
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VP of Customer Success at Forcepoint