This may be a basic question but I can’t seem to figure it out. We are sending emails from timeline for activity. I’d like to change the layout for this email, removing external contacts in the email body and tokenize fields like CSM Full Name. Where/how do I do this?
Question
Edit Timeline Email Template
+2
+1Hello
+1+2Any updates? Thank you.
Trevor
+1Hello
+2
Trevor
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