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Email Assist: Document Attachments

  • March 30, 2017
  • 2 replies
  • 70 views

justin_weitzenfeld_799888
Is it possible to attach a document to the email template using the Email Assist functionality so the user doesn't need to add it manually to each email individually?

Best answer by nitisha_rathi

Hi Justin,

If an attachment is added in an email template, then it will be automatically available in all email tasks using that template.

Thanks,
Nitisha

2 replies

easton_taylor
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  • Gainsight Employee ⭐️
  • April 4, 2017
Hi Justin - Unfortunately this is currently not functionality that Email Assist supports. With that being said I have brought this up to our Product Team as a feature request. It is a great idea! Thanks for sharing.

nitisha_rathi
  • Expert ⭐️⭐️
  • Answer
  • May 29, 2017
Hi Justin,

If an attachment is added in an email template, then it will be automatically available in all email tasks using that template.

Thanks,
Nitisha