Solved
Email Logs say Hard Bounce but Email Validator says not Blacklisted
Curious why we are seeing a Hard Bounce date in the log but then when we check Email Validator it says the address is not blacklisted
@john_apple @sai_ram_pulluri
I have come across a similar situation just now... Turns out that Validator is not finding email addresses blacklisted unless you use the exact case combination. So if DMorneau@abc.com was blacklisted, typing dmorneau@abc.com in the validator email address field will not find it.
Perhaps Validator can be improved to look up in a case insensitive way ?
I have come across a similar situation just now... Turns out that Validator is not finding email addresses blacklisted unless you use the exact case combination. So if DMorneau@abc.com was blacklisted, typing dmorneau@abc.com in the validator email address field will not find it.
Perhaps Validator can be improved to look up in a case insensitive way ?
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