Does anyone know what could be causing this?
Our installation process has stalled at the email configuration. Our SalesForce admin is unable to select 'Gainsight email service' from the dropdown menu (see image). In his view, this option is grayed-out.
Does anyone know what could be causing this?
Does anyone know what could be causing this?
Page 1 / 1
Hi Rob:
In Administration -> Email Configuration have you clicked enable for Suvey Email Setting?
In Administration -> Email Configuration have you clicked enable for Suvey Email Setting?
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.