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Contributor ⭐️⭐️⭐️⭐️
Apr 21, 2021 7:46 AM UTC
Question

Embed Page on C360 Refuse to Connect

Hi Community,

Has anyone had difficulties embedding a external link to C360? I tried embedded a tableau dash into C360, but I keep running into this error “tableau.[companyname].com refused to connect.”

Has anyone solved this or know how?

 

6 replies

dan_ahrens
Expert ⭐️⭐️⭐️
Apr 23, 2021 9:33 PM UTC

Hi @AgassiTran - have you created a share link from within Tableau or are you just using the standard URL from the browser? https://kb.tableau.com/articles/howto/how-to-create-a-share-url-for-a-whole-workbook

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VP of Customer Success at Forcepoint
Contributor ⭐️⭐️⭐️⭐️
Apr 23, 2021 9:50 PM UTC

Hi @dan_ahrens,

 

Yup! I did create a shared link in Tableau, but I still ran into that error issue.

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dan_ahrens
Expert ⭐️⭐️⭐️
Apr 26, 2021 5:08 PM UTC

Hi @AgassiTran I’ve converted this into a Zendesk ticket so that our support team can help you further. 

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VP of Customer Success at Forcepoint
keith_mattes
Helper ⭐️⭐️
Feb 22, 2024 7:28 PM UTC

Any update on this one?  I’ve been successful at other orgs in doing this but running into some challenges in my current role :) 

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Sr. Customer Success Operations Analyst/Gainsight Admin/Data Nerd
RGrieco
Helper ⭐️
Feb 29, 2024 5:40 PM UTC

Is there any update on this issue or workaround that has been created?  We are running into the same issue.  We tried copying the URL and using the share link functionality.  We also tried using a generic public website (yahoo) and still seeing the same error.

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keith_mattes
Helper ⭐️⭐️
Feb 29, 2024 6:19 PM UTC

@RGrieco and support… I had some success with this.  You will need a publicly shared URL from your Tableau admin and then need to append the following at the end of the URL: 

 

:showVizHome=no&:embed=true

 

This was successful in helping us get to the Okta auth page and then to the content. 

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Sr. Customer Success Operations Analyst/Gainsight Admin/Data Nerd