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darkknight
darkknight
Expert ⭐️
February 12, 2019
Solved

Enable hiding of "Percentage Contribution" on the new Scorecard UI

  • February 12, 2019
  • 11 replies
  • 263 views
Our Scorecard is calculated and fed in externally. In order for the measure values to display correctly as it pertains to the overall score, we're using the method of basically weighting all our measures 0% contributive to the Overall Score. In the new UI, now the little blue label shows 0% weight on all the measures, which makes it seem like the measures don't actually contribute to the score, when they do. Would be good to have the ability to turn off the little blue % label.





    Best answer by dan_ahrens
    Hi Jeff,

    Sorry for any confusion with these settings. To clarify:



    • Enable overall rollup: [list]
    • When enabled - the account overall score is set using the weights defined in the scorecard Configure Weights area as seen below: [img]https://uploads-us-west-2.insided.com/gainsight-us/attachment/download20190312T105911-312-0fc9ae8c-27e4-4d79-b0d1-3a69864b55f6-1842682758.png[/img]
    • When disabled - the contribution of individual measures is ignored and the account overall score must be set using a rule as seen below: [img]https://uploads-us-west-2.insided.com/gainsight-us/attachment/download20190312T110140-305-b3ab91ad-cf31-4c11-8964-f9ed5170f909-708336796.png[/img]NOTE - this is why the percentages disappear when you disable overall rollup, as individual weights are no longer contributing to the overall score
  • Enable group scores:

    • When enabled - a group measure score is shown (calculated using relative weights of all measures within that group) [img]https://uploads-us-west-2.insided.com/gainsight-us/attachment/download20190312T110405-205-f6bf4a92-8547-4259-a3ff-0f0a8a05a3c4-1941956335.png[/img]
    • When disabled - a group measure score is not shown [img]https://uploads-us-west-2.insided.com/gainsight-us/attachment/download20190312T110620-722-1fa8f85b-1270-46fc-9674-2c9e41cd0cb0-1400596822.png[/img]
    [/list]

    • 11 replies

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    lila_meyer
    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    March 12, 2019
    Thanks, Jeff! We'll update the article.

    Lila Krutel, Dir. Global Education Services
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