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amber_boaz
amber_boaz
Contributor ⭐️⭐️⭐️
October 27, 2016

ERDs for the technical folks

  • October 27, 2016
  • 10 replies
  • 328 views
I'm one of those folks who needs to see the data structure to really understand what's happening behind the scenes. So, I've created 3 ERDs (entity relationship diagrams) for the main functions of Gainsight.
Here they are, in no particular order:
  1. Surveys [img]https://uploads-us-west-2.insided.com/gainsight-us/attachment/RackMultipart20161027-77829-s3wh8k-Surveys_inline.png[/img]
  2. Scorecards [img]https://uploads-us-west-2.insided.com/gainsight-us/attachment/RackMultipart20161027-114121-1oahg5u-Scorecards_inline.png[/img]
  3. CTAs & Tasks [img]https://uploads-us-west-2.insided.com/gainsight-us/attachment/RackMultipart20161027-93034-sinhti-CTAs___Tasks_inline.png[/img]

    10 replies

    arnold_price
    arnold_price
    Contributor ⭐️⭐️
    October 27, 2016
    Very nice! Looks great...how will you use it for GS?
      amber_boaz
      amber_boazAuthor
      Contributor ⭐️⭐️⭐️
      October 27, 2016
      I'm in learning mode having recently started in this position. Having the ERDs handy helps me visualize the relationships between data and troubleshoot issues.
      Also, Schema Builder just makes me smile! 🙂
      kristin_f3c469
      kristin_f3c469
      Contributor ⭐️⭐️⭐️⭐️⭐️
      October 27, 2016
      Very helpful....just the other day I deleted an unwanted test survey. Having the ERD would have saved a few steps.
        nick_mehta
        Gainsight Employee ⭐️
        nick_mehta
        Gainsight Employee ⭐️
        October 27, 2016
        So awesome!!!
          seth
          seth
          Expert ⭐️
          October 27, 2016
          Love it! You may want to add CTAGroup to the CTAs, which represents Success Plans
          AI Transformation @ Gainsight
            amber_boaz
            amber_boazAuthor
            Contributor ⭐️⭐️⭐️
            October 27, 2016
            Duly noted! Thanks!

            seth
            seth
            Expert ⭐️
            October 27, 2016
            So fast on the draw!! 🙂
            AI Transformation @ Gainsight
              johnny_burtchaell
              johnny_burtchaell
              Helper ⭐️
              November 15, 2016
              Love the workflows, is there a way to make the images larger? When I try to zoom in everything gets fuzzy...
              amber_boaz
              amber_boazAuthor
              Contributor ⭐️⭐️⭐️
              November 16, 2016
              I tried 8 different ways to make these better/bigger/less fuzzy and came up empty. You can create these for yourself (assuming you have the correct permissions) using the Salesforce Schema Builder. More info on that tool here: https://help.salesforce.com/articleView?id=schema_builder_working.htm&type=0&language=en_US&...
              gaurav_kotak
              gaurav_kotak
              Expert ⭐️
              November 16, 2016
              Amber this is fantastic! Thanks for sharing this. Especially as admins, as you create data space knowing the data schema will be really helpful. While not as graphical as above, data space UI does provide another way to understand the 'erd'. 
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