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Excluding non-verified accounts from the Members Dashboard

  • November 16, 2018
  • 1 reply
  • 91 views

Yoeri
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  • Gainsight Employee ⭐️⭐️⭐️
Hey,

A heads-up on a small change we'll make in the members dashboard. The "Total Members" KPI will only show activated accounts: users with the user role registered or higher.

Unverified accounts will be excluded from this number. This means the number might drop (depending on the amount of unverified accounts in your community) but it does show the actual numbers of people who successfully signed up and activated their account.

This change will be rolled out in the coming days.

1 reply

OVOdarran
  • Helper ⭐️
  • November 16, 2018
This is great news!! Will help make the dashboards more accurate for actual user numbers 😊