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Question

Fetch Survey Reminder Sent Date in a report

  • April 29, 2024
  • 1 reply
  • 10 views

  • Contributor ⭐️⭐️⭐️⭐️
  • 27 replies

Hi, We have configured 2 automated reminders to get sent out 3 days after the original survey has been sent and unresponded. How can I fetch the dates when these reminders are sent in a report?

1 reply

dayn.johnson
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 636 replies
  • April 29, 2024

I’d suggest referencing the Email Log V2 (or a similar report) to check whether the template name matches the names in the program, but curious to hear what others will suggest. Checked in GGA Slack community yet?

Only drawback to the above is that if the template name(s) change, that report won’t be accurate.


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