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ky_powell
ky_powell
Contributor ⭐️⭐️⭐️⭐️⭐️
February 23, 2018
Question

Fields that are not locked are not editable from C360

We have fields that are not locked fields on the account like Decision Maker Relationship which can be edited by all CSM's in Salesforce. But when I pull it into C360, it become locked and unable to edit. Is there a way I can fix this?

    1 reply

    karl_rumelhart
    karl_rumelhart
    Expert ⭐️
    February 23, 2018
    When you set up an Attributes section for a 360 layout you have the option to mark each field as "Editable" or not.   I suggest checking that the Editable flag is set for the field in question.  You can refer to the docs on 360 attribute sections. 
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