Solved
Filtering Quick Insight for Current User doesn't work
I want to build a Quick Insight report for renewals that are owned by the user that is running the Quick Insight. Using a Data Filter of Owner ID equals Current User results in No Data being found by Sally.
Changing the Filter to be All Users, finds all Renewals and the query filter can be used to specify the user BUT it would be handy if Current User could be used in the Data Filter so that there is one less step for the end user in Slack.
I believe Current User doesn't work because the Slack user is not the same as the SFDC user - so the data filter works but doesn't provide meaningful results because there is no lookup of the Slack User to find a matching SFDC User.
Changing the Filter to be All Users, finds all Renewals and the query filter can be used to specify the user BUT it would be handy if Current User could be used in the Data Filter so that there is one less step for the end user in Slack.
I believe Current User doesn't work because the Slack user is not the same as the SFDC user - so the data filter works but doesn't provide meaningful results because there is no lookup of the Slack User to find a matching SFDC User.
Best answer by rakesh_lingala
Thanks, John!
Hello Gunjan,
I've updated the following Quick Insights articles as per your feedback:
Thanks!
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.