SUMMARY 















 















Activity :  Emergency hotfix  was released















Maintenance Window :   Between 5:30 AM and 6:30 AM ,


Friday August, 12th 2016  CST















Queues Hold Time :  1 Hour















 















This


release was to fix an issue identified in Gainsight backend component.


 During this release Rules  were in hold state for about 1 Hour.


Soon after the deployment,  Rules queue has resumed as normal.















Impact Details :


PRODUCTION Environment















Gainsight Application  -


SFDC  :  NO IMPACT















Data Ingestion Queue - MDA :  NO


IMPACT















Data Processor Queue - MDA :  NO


IMPACT















Rules Engine Queue  - MDA


:  Delay of 1 Hour expected.















 















 















FOR


MORE INFORMATION















Please


subscribe to this article for updates. If you have questions, please open a


ticket with us by sending a note to support@gainsight.com.