SUMMARY 









 









Activity :  Emergency hotfix  was released









Maintenance Window :   Between 5:30 AM and 6:30 AM ,

Friday August, 12th 2016  CST









Queues Hold Time :  1 Hour









 









This

release was to fix an issue identified in Gainsight backend component.

 During this release Rules  were in hold state for about 1 Hour.

Soon after the deployment,  Rules queue has resumed as normal.









Impact Details :

PRODUCTION Environment









Gainsight Application  -

SFDC  :  NO IMPACT









Data Ingestion Queue - MDA :  NO

IMPACT









Data Processor Queue - MDA :  NO

IMPACT









Rules Engine Queue  - MDA

:  Delay of 1 Hour expected.









 









 









FOR

MORE INFORMATION









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subscribe to this article for updates. If you have questions, please open a

ticket with us by sending a note to support@gainsight.com.