SUMMARY
Activity : Emergency hotfix was released
Maintenance Window : Between 7:00 AM and 8:30 AM ,
Thursday 18th August, 2016 CST
Queues Hold Time : 1 Hours
This
release was to fix an issue identified in Gainsight backend component.
During this release, Rules were in hold state for about 1 hour. Soon after the deployment, all queues
have resumed as normal.
Impact Details :
PRODUCTION Environment
Gainsight Application -
SFDC : NO IMPACT
Data Ingestion Queue - MDA : NO
IMPACT
Data Processor Queue - MDA : NO
IMPACT
Rules Engine Queue - MDA
: Delay of 1 Hour expected.
FOR
MORE INFORMATION
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ticket with us by sending a note to support@gainsight.com.
Question
Gainsight Emergency Hotfix: Thursday 18 August, 2016
+5Is it possible to start getting advance notices of these updates?
Hi Jeff,Considering the nature of activity "Emergency Hotfix" we have very small lead of visibility.
Saying that, we will try our best to provide notice as early as possible, as we do for our Planned maintenance.
Saying that, we will try our best to provide notice as early as possible, as we do for our Planned maintenance.
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