Gainsight Emergency Hotfix: Thursday 18 August, 2016

SUMMARY 



 



Activity :  Emergency hotfix  was released



Maintenance Window :   Between 7:00 AM and 8:30 AM ,
Thursday 18th August, 2016  CST



Queues Hold Time :  1 Hours



 



This
release was to fix an issue identified in Gainsight backend component.
 During this release, Rules were in hold state for about 1 hour.  Soon after the deployment,  all queues
have resumed as normal.



Impact Details :
PRODUCTION Environment



Gainsight Application  -
SFDC  :  NO IMPACT



Data Ingestion Queue - MDA :  NO
IMPACT



Data Processor Queue - MDA :  NO
IMPACT



Rules Engine Queue  - MDA
:  Delay of 1 Hour expected.



 



 



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MORE INFORMATION



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