Hotfix Release Window:















UTC - Between 3:30 AM to 5:30 AM Saturday 24th Dec 2016















CST - Between 9:30 PM  to 11:30 PM  Friday 23rd Dec 2016















IST -  Between 9:00 AM to 11:00 AM  Saturday 24th Dec 2016















 















Activity:  An emergency Hotfix will be released for identified issue in the MDA backend.  Rules Queues will be held briefly during this release window which might cause minor delays.















This fix will address Rule setup filters when "datetime" field has a null check while fetching data from Salesforce object. 















 















Queues Hold Time:  1 Hour















 















Impact Details: PRODUCTION Environment















Gainsight Application  - SFDC:  NO IMPACT















Data Ingestion Queue - MDA:  NO IMPACT















Data Processor Queue - MDA:  NO IMPACT















Rules Engine Queue  - MDA:  Delay of about 1 Hour expected.















 















 















FOR MORE INFORMATION















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