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lila_meyer
lila_meyer
Gainsight Employee ⭐️⭐️⭐️
Apr 10, 2018 10:29 PM UTC

Gainsight's April 5.13 Release is Live!

Gainsight's April 5.13 release was pushed today to all customer orgs receiving automatic upgrades. This release includes a new global Timeline tab (which the Admin must enable) to see all activities for all accounts and relationships in one central location; an enhanced in-app help center, including documentation search, and suggested articles based on the page you're on in Gainsight; and the ability to post to Timeline from the Sally app for Slack. 

For more information, check out these quick videos, or our release notes.

    4 replies

    mark_b5a12a
    mark_b5a12a
    Contributor ⭐️⭐️⭐️
    Apr 12, 2018 3:45 PM UTC
    Lila: at Pulse, Karl showed the Insights view on the C360. Is that included in this release?
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    lila_meyer
    lila_meyerAuthor
    Gainsight Employee ⭐️⭐️⭐️
    Apr 12, 2018 4:40 PM UTC
    Hi Mark! 

    Are you talking about access to Sally from the C360? That's not in this release, but will be coming in the next several months.
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    Lila Krutel, Dir. Global Education Services
    mark_b5a12a
    mark_b5a12a
    Contributor ⭐️⭐️⭐️
    Apr 12, 2018 5:51 PM UTC
    Right. He showed how Insights could be called from Slack, but he also showed it in the UI, as a new tab next to Detail, Timeline, and Insights. 
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    dan_ahrens
    dan_ahrens
    Expert ⭐️⭐️⭐️
    Apr 12, 2018 10:04 PM UTC
    Hi Mark, thanks for attending the Pulse Product Keynote! :)

    The additional insights on Timeline activity was a sneak peek (not available yet, but coming soon). 
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    VP of Customer Success at Forcepoint
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