Gainsight's v5.10 release is planned for November 28*! Sandbox upgrades will happen on or after Nov. 13. The release contains many enhancements, but here are just a few of the highlights:

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  Timeline: notes are available in reporting; attachment limit increased to 30 MB; and option to sync activities to SFDC Events or Tasks
  
  
  
  
  
  
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  Adv. Outreach: new scheduler available for Power Lists and Query Builder; ability to add 360 Layout link in email templates and preview email templates from the AO; and participant journey details available in activity feed
  
  
  
  
  
  
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  Dashboards: share dashboards internally as a link via email; Dashboard Builder and Success Snapshots load faster
  
  
  
  
  
  
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  Success Plans: share as a link with Contacts and Users; populate custom fields via rules; plus Gantt chart improvements
  
  
  
  

• Sally for Slack: query summary, attributes, and scorecard measure groups based on C360 layout; query for CSM name and custom activity types as well as standard types

We'll email you with more information about 1 week before the Sandbox and production upgrades. Draft release notes will be available on the 13th.





*Upgrades occur automatically unless you notify support@gainsight.com that you would like to opt-out of a release. Please supply your Org IDs when emailing support.