After the most recent updated pushed through by Gainsight, I cannot add members of my organisation onto Sally from Slack environment.
The list of users does not extend past 25 / unable to toggle from page to page.
Is anyone else having this problem?
Solved
Gainsight Sally Authorisation Issue Since Update
Best answer by shantan_reddy
Hi @chrisporteous/ @peter_mutuc ,
The page toggle has been fixed.
The ability to search for users will be available from sep 24th.
Hope this helps!
The page toggle has been fixed.
The ability to search for users will be available from sep 24th.
Hope this helps!
+2Hi Chris, have you opened a ticket with Gainsight Support on that issue?
I'm having the same problem and have created a ticket here. I asked support and my CSM to create an enhancment request or fix, and was asked to post here
+5Hi @chrisporteous/ @peter_mutuc ,
The page toggle has been fixed.
The ability to search for users will be available from sep 24th.
Hope this helps!
The page toggle has been fixed.
The ability to search for users will be available from sep 24th.
Hope this helps!
Hello Everyone,
The following Sally article has been updated and approved as per new user interface:
- Admin Configuration for Sally: https://support.gainsight.com/SFDC_Edition/Sally_AI_Bot/Admin_Guides/Admin_Configuration_for_Sally
Thanks!
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