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Maintenance


Window :   
















UTC


- Between 3:30 AM to 11:00 AM Tuesday 15th Nov 2016















CST


- Between 9:30 PM  Monday 14th Nov 


&  05:00 AM  Tuesday 


15th Nov  2016















IST


-  Between 9:00 AM to 4:30 PM 


Tuesday 15th Nov 2016















 















Activity


 Gainsight has planned a


scheduled deployment on MDA (Backend Infrastructure) as Major  Release.


During this release window Rules and Data processor queues will be in hold


state intermittently for about 4 Hour. 















This


deployment includes changes in MDA to support feature updates coming as part of GAINSIGHT SFDC V5.4.  Some of the items are listed below, more details will be


shared closer to actual SFDC V5.4 release.

















    Account

    Hierarchy to support sorting children accounts

    Gainsight Connect -

    migrate a limited set of standard Gainsight objects to MDA

    C360 - Activity

    Timeline view. Create and configure different C360 Page layouts

    Connectors -

    Currency and Percentage data type fields in MDA object

    Relationship

    Scorecards






 















Queues Hold Time :  4 Hours















Impact


Details : PRODUCTION Environment















Gainsight Application  - SFDC  : 


NO IMPACT















Data Ingestion Queue - MDA :  NO IMPACT















Data Processor Queue - MDA :  Delay of 4


Hours expected.















Rules Engine Queue  - MDA :  Delay of 4


Hour expected.















 















FOR


MORE INFORMATION
















Please


subscribe to this article for updates. If you have questions, please open a


ticket with us by sending a note to support@gainsight.com.













The scheduled maintenance has been completed. 

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