Window :
CST - Between 01:00 AM
and 05:00 AM, Thursday,
24th November 2016
UTC - Between 07:00 AM
and 11:00 AM, Thursday,
24th November 2016
IST - Between 12:30 PM and 04:30 PM, Thursday, 24th November
2016
Activity : Gainsight
has planned a scheduled deployment on MDA (Backend Services) as Patch
Release. During
this maintenance Rules queue will be in hold state intermittently for about 1
Hour. Soon after the deployment, queue will resume as normal.
This deployment
includes following fixes:
Address an issue with rule where wrong
query is formed, when data-space has Account Object
filter in it.
Addressing a customer reported issue,
where test email was failing due to malicious content error and unable to
preview the outreach.
Converting Activity 'Duration' field
to seconds if mapped to Call
Duration field of SFDC while syncing to SFDC.
Queue Hold Time : 1 Hour
Impact
Details : PRODUCTION Environment
Gainsight
Application - SFDC : NO IMPACT
Data Ingestion
Queue - MDA : NO IMPACT
Data Processor
Queue - MDA : NO IMPACT
Rules Engine Queue -
MDA : Delay of
about 1 Hour expected.
FOR
MORE INFORMATION
Please
subscribe to this article for updates. If you have questions, please open a
ticket with us by sending a note to support@gainsight.com.