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Maintenance


Window :   















CST - Between


01:00 AM and 06:00 AM, Thursday 15th September, 2016  















UTC - Between


06:00 AM and 11:00 AM, Thursday 15th September, 2016















 















Activity :  Gainsight has


planned a scheduled deployment on MDA (Backend Infrastructure) as Patch


Release. During this maintenance Rules and Data processor queues  will be in hold state for about 2 Hour. 















This deployment


includes few bug fixes:

















    In Milestone's on charts from

    Report builder

    In Dashboard  & QBR






Soon after the deployment, all queues will resume as normal.





 















Queues Hold Time :  2 Hours















 











Impact


Details : PRODUCTION Environment















Gainsight


Application  - SFDC  :  NO IMPACT















Data Ingestion


Queue - MDA :  NO IMPACT















Data Processor


Queue - MDA :  Delay of 2 Hours expected.















Rules Engine


Queue  - MDA :  Delay of 2 Hour expected.




























FOR


MORE INFORMATION















Please


subscribe to this article for updates. If you have questions, please open a


ticket with us by sending a note to support@gainsight.com.



How will this release affect Outreaches scheduled for 5AM CST?
The deployment completed successfully.  We didn't have to hold any of the queues in contrary to what was mentioned earlier in the communication.





There are NO Delays in any Queueu's expected due to this release.
Hi Jeffery,





There will be no impact on Outreaches as we didn't have to hold Rules queue.

Reply


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