Maintenance


Window :   















CST - Between 02:00 AM


and 06:00 AM, Tuesday,


4th October 2016















UTC - Between 07:00 AM


and 11:00 AM, Tuesday,


4th October 2016















IST -  Between 12:30 PM and 04:30 PM, Tuesday, 4th October


2016















 















Activity :  Gainsight has


planned MDA


(Backend Services)  changes to


support  the upcoming Gainsight Managed Package - Release 5.3  -


October 2016 in SFDC.  Rules and Data Processor queues will be in hold


state for about 2 hours during this maintenance.  Soon after the deployment,  Data Processor


queue will resumed as normal.















 















Queues


Hold Time :  2  Hours















 











Impact


Details : PRODUCTION Environment















Gainsight


Application  - SFDC  :  NO IMPACT















Data Ingestion


Queue - MDA :  NO IMPACT















Data Processor


Queue - MDA :  Delay of about 2 Hour expected.















Rules Engine


Queue  - MDA :  Delay of about 2 Hour expected.















 















FOR


MORE INFORMATION















Please


subscribe to this article for updates. If you have questions, please open a


ticket with us by sending a note to support@gainsight.com.