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kate_green
kate_green
Helper ⭐️⭐️
February 25, 2019
Question

Global Filter Objects Not Showing As Expected

  • February 25, 2019
  • 1 reply
  • 140 views
I am attempting to add a Global Filter to a dashboard but the objects appearing in the dropdown are not as expected. For example, I should be able to select Account or Customers for the reference field since I have reports that are built off of those objects in the dashboard. In the screenshot I have not selected any reports but I did try to select the various reports and the available objects did not change. Any advice for getting the Account or Customer object to display as an option?



1 reply

darkknight
darkknight
Expert ⭐️
February 25, 2019
hey Kate - I tried the same and saw the same thing you did, until I selected the Account/Customer reports, unchecked them, then reloaded my browser.

You might try, if you haven't already, saving the dashboard (without the global filter) and log out/back in to GS and then try. If that doesn't work, try clearing your browser cache. I see all sorts of wonky, inexplicable issues with filters (not just in dashboards, but in rules, reports, etc) that requires me to clear my cache frequently.

Jeff Kirkpatrick
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