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manmeet_dosanjh
Helper ⭐️
May 31, 2019 6:10 PM UTC
Solved

Has anyone else experienced issues with their MDAs/Rules Engine/S3 Connectors this week? Specificall

Hi!

I am having S3 failures for our usage data uploads and any rules that are fetching from those MDA tables due to 'invalid GSID at row number _'

Has anyone else experienced issues with GSIDs? This all started failing this week and I have made no changes to the MDA or any process that uses the GSID, of which I know very little. I'm not sure what this GSID even is or what it is required for.

Any help on this would be much appreciated so that I can start to troubleshoot this!

nitin_pawar
Helper ⭐️
Jun 3, 2019 8:58 AM UTC
Hi Manmeet,

We have fixed issue related to data load issue.

Let us know if you see any issues running it again.

Thanks,

Nitin

6 replies

nitin_pawar
Helper ⭐️
May 31, 2019 6:14 PM UTC
Hi Manmeet,

Can you share following details via a support ticket to us?

Org Id:

Rule Id:

I will take a look at it and see what's the issue with the rules

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manmeet_dosanjh
Helper ⭐️
May 31, 2019 6:15 PM UTC
Hi! I have a support ticket open but sometimes it's quicker to get a response on Communities, especially if it's something that I can end up fixing on my end.

Ticket #79421

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nitin_pawar
Helper ⭐️
Jun 3, 2019 8:58 AM UTC
Hi Manmeet,

We have fixed issue related to data load issue.

Let us know if you see any issues running it again.

Thanks,

Nitin

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manmeet_dosanjh
Helper ⭐️
Jun 3, 2019 8:48 PM UTC
Thanks! Yeah still experiencing same error issue on a few rules, 'invalid GSID'.

However most of them are running properly now. I also still have issues with the s3 data ingest jobs. Following up on the support ticket but I did have a question in general regarding S3 buckets.

For the failed jobs, if I have the stored error files, how can I manually upload that data? Or do I need to have my dev team run that job again?

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pratap_kumar_challa
Helper ⭐️
Mar 1, 2020 6:40 AM UTC

@manmeet_dosanjh I recently started going through all of the unanswered or unresolved problems and questions here. Was checking to see if this has been resolved or if it is an ongoing issue ?

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manmeet_dosanjh
Helper ⭐️
Mar 3, 2020 8:41 PM UTC

Yup all set here! thanks for following up.

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