For us, it got unbearable in the past week. Rules are running for more than 10 minutes with just a few thousand records.
Have you experienced the same?
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Hi Lucian, have you used the Gainsight Analyzer to analyze your rules and see which ones in particular are the primary task drivers? More info here: https://support.gainsight.com/View_More_Categories/Gainsight_Analyzer/Admin_Guides/01Rules_Analyzer_Admin_Guide
Hi Dan,
I did, thanks for the reply. We have a set of rules that have not been running correctly, but we're seeing slowness all around.
If it's only us, we'll keep looking, thanks.
I did, thanks for the reply. We have a set of rules that have not been running correctly, but we're seeing slowness all around.
If it's only us, we'll keep looking, thanks.
Also, feel free to reach out to support@gainsight.com if you need more assistance or if you feel your org in particular is seeing issues.
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