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How do I add a field to Gainsight's call to action section via Salesforce and API's?

  • August 11, 2016
  • 1 reply
  • 56 views

kara_murphy
I am trying to add a field to a gainsight CTA.  I've added the field in the salesforce object "call to action" but I cannot figure out how to get it added to the API that then loads it into gainsight.  Any input?   Thank you!

Best answer by nitisha_rathi

Hi Kara,

Please go to Administration > Calls to Action > Detail view layout configuration > Call to Action Tab. You can then select the new field created in "Call to Action" object and configure the layout for a CTA Type.



Thanks,
Nitisha

1 reply

nitisha_rathi
  • Expert ⭐️⭐️
  • Answer
  • August 12, 2016
Hi Kara,

Please go to Administration > Calls to Action > Detail view layout configuration > Call to Action Tab. You can then select the new field created in "Call to Action" object and configure the layout for a CTA Type.



Thanks,
Nitisha