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cristina_postolache
cristina_postolache
Contributor ⭐️⭐️⭐️⭐️
June 2, 2016
Question

How long does it take for an Outreach to be sent out?

  • June 2, 2016
  • 2 replies
  • 53 views
I have sent out 2 outreaches in the last 2 days and it took more than 2 hours for each to be sent out. I was sending out to 50 users in each one of the outreaches. Is something that happens in the background preventing the outreach to fire?

    2 replies

    ian_bennett
    ian_bennett
    Contributor ⭐️⭐️⭐️
    June 2, 2016
    https://community.gainsight.com/gainsight/topics/gainsight-scheduled-hotfix-release-thursday-2nd-june-2016
    Hi Cristina 
    Maybe this is your answer ?
    Ian
      steve_davis
      steve_davis
      Gainsight Employee ⭐️⭐️
      June 2, 2016
      Cristina,

      We did have hotfix push as Ian is alluding to in his response above. Do you have another outreach scheduled for tomorrow? If so, lets see how long that one takes to send and if it takes awhile I would suggest putting in a support ticket. 

      Thanks,
      Steve 
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