is it immediate, or is there a lag?
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Hi Jessica,
How often do Activities get synced to SFDC?
Activities are synced to SFDC in batches every 4 hours. If there are fewer than 50 activities created across your org, then they will sync at least once every 24 hours. In addition, a new option for Administrators to initiate an immediate manual sync from Administration > Activity Sync page is provided. Clicking this option will trigger a sync job immediately for all activities to either Salesforce Tasks or Events, per your configuration.
More FAQ info here: https://support.gainsight.com/Timeline/FAQs/Timeline_View_FAQs#How_often_do_Activities_get_synced_to_SFDC.3F
How often do Activities get synced to SFDC?
Activities are synced to SFDC in batches every 4 hours. If there are fewer than 50 activities created across your org, then they will sync at least once every 24 hours. In addition, a new option for Administrators to initiate an immediate manual sync from Administration > Activity Sync page is provided. Clicking this option will trigger a sync job immediately for all activities to either Salesforce Tasks or Events, per your configuration.
More FAQ info here: https://support.gainsight.com/Timeline/FAQs/Timeline_View_FAQs#How_often_do_Activities_get_synced_to_SFDC.3F
Real-time sync is also available as an option under Administration>Activities. This does consume API counts from SFDC so you should confirm you are not at your limit.
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