Skip to main content
Solved

How to add a new field to Gainsight Subject Area- Call to Action

  • August 23, 2018
  • 4 replies
  • 128 views

jahnavi
Forum|alt.badge.img
  • Contributor ⭐️⭐️⭐️⭐️⭐️
I would like to add a field called days to close which would be Closed date-created date. Is there a way I could add this

Best answer by lila_meyer

I'm sorry for the confusion, Jahnavi!

The Call to Action object is a SFDC object. You can add custom fields in SFDC Setup > Create > Objects > Call to Action...

4 replies

lila_meyer
Forum|alt.badge.img+5
  • Gainsight Employee ⭐️⭐️⭐️
  • August 24, 2018
Hi Jahnavi, I think you can manage the custom fields in Administration > Operations > Data Management. Have you tried this already?

jahnavi
Forum|alt.badge.img
  • Author
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • August 27, 2018
Hello Lila,

I do not see any object called "Call to Action" there.

Could you please help.

Regards,
Jahnavi

lila_meyer
Forum|alt.badge.img+5
  • Gainsight Employee ⭐️⭐️⭐️
  • Answer
  • August 27, 2018
I'm sorry for the confusion, Jahnavi!

The Call to Action object is a SFDC object. You can add custom fields in SFDC Setup > Create > Objects > Call to Action...

jahnavi
Forum|alt.badge.img
  • Author
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • August 29, 2018
Thanks Lila. I just found a field days to close that gives this data.