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Ester.Memoli
Ester.Memoli
Helper ⭐️
Mar 15, 2021 11:43 AM UTC
Solved

How to change date format in Success Snapshot

Hi all,

I’ve created some Success Snapshots (Gainsight NXT) but didn’t find a way to change the date format. I would like to show it in the European format DD-MM-YY and without hours, minutes and seconds.

Where can I make this change? In the configuration setup I didn’t find this option, and anyway the Success Plans are setup with European format.

Thanks

 

Cheers,

Ester

    sai_ram
    sai_ramAnswer
    Expert ⭐️⭐️
    Mar 24, 2021 5:41 PM UTC

    @Ester.Memoli I have created the support ticket(#130096) on your behalf. Our team will get back to you. 

    View in thread

    6 replies

    sai_ram
    sai_ram
    Expert ⭐️⭐️
    Mar 15, 2021 6:00 PM UTC

    @Ester.Memoli I will play around it and get back to you.

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    Ester.Memoli
    Ester.MemoliAuthor
    Helper ⭐️
    Mar 16, 2021 9:19 AM UTC

    @Ester.Memoli I will play around it and get back to you.

    Thanks, very kind of you.

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      rahul_prayakarao
      rahul_prayakarao
      Helper ⭐️⭐️
      Mar 23, 2021 7:04 AM UTC

      @Ester.Memoli you can follow the below steps

      • Go to the report builder section and select the System folder.
      • You will see three OOB Success Plan reports as shown below
      • You can go to the relevant report and modify the formatting and sort order as per your needs.
      • OOB Success Snapshot Reports

         

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        Ester.Memoli
        Ester.MemoliAuthor
        Helper ⭐️
        Mar 23, 2021 4:05 PM UTC

        Hi @rahul_prayakarao , this is an interesting information to know, thanks. 

        Anyway I don’t see any place where I can change date/time format, for instance.

        The Due Date shows also the time (which I’d like to remove) and in shown in European format, but in Success Snapshots it is shown in American format. Maybe this is a bug and I will submit it to Support. Any other suggestion is welcome

         

        thanks!

         

         

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          rahul_prayakarao
          rahul_prayakarao
          Helper ⭐️⭐️
          Mar 23, 2021 6:42 PM UTC

          @Ester.Memoli sure. Please raise a support ticket, and we will look into it.

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            sai_ram
            sai_ramAnswer
            Expert ⭐️⭐️
            Mar 24, 2021 5:41 PM UTC

            @Ester.Memoli I have created the support ticket(#130096) on your behalf. Our team will get back to you. 

            Translate
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