Solved
How to identify sequential records (in this case, Timeline activities) in the Rules Engine
It's a fairly common use case to need to identify the two (or three, four, five, etc...) most recent data records in the rules engine to then take action on said data.
However, how do you actually make this happen? This video shows you how. The use case is that I want to load the status field (red, yellow, or green) from my two most recent EBR activities. I have created two fields on the company object - one for the most recent EBR status and one for the second most recent EBR status. Here's how I made it work.
However, how do you actually make this happen? This video shows you how. The use case is that I want to load the status field (red, yellow, or green) from my two most recent EBR activities. I have created two fields on the company object - one for the most recent EBR status and one for the second most recent EBR status. Here's how I made it work.