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How to identify sequential records (in this case, Timeline activities) in the Rules Engine

  • March 22, 2019
  • 2 replies
  • 753 views

spencer_engel
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It's a fairly common use case to need to identify the two (or three, four, five, etc...) most recent data records in the rules engine to then take action on said data.

However, how do you actually make this happen? This video shows you how. The use case is that I want to load the status field (red, yellow, or green) from my two most recent EBR activities. I have created two fields on the company object - one for the most recent EBR status and one for the second most recent EBR status. Here's how I made it work.



Best answer by jitin_mehndiratta

Spencer,

It is great to see you were able to achieve it via Rules. It is always good to post ideas which can benefit other users who might be facing the same problem and looking for solutions.

Thank you so much.

Jitin

2 replies

jitin_mehndiratta
  • Helper ⭐️⭐️⭐️
  • Answer
  • April 2, 2019
Spencer,

It is great to see you were able to achieve it via Rules. It is always good to post ideas which can benefit other users who might be facing the same problem and looking for solutions.

Thank you so much.

Jitin


phani_kumar
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  • Gainsight Employee ⭐️⭐️
  • February 7, 2020

Hi Spencer,

 

Thanks a lot for sharing this information. It’s really helpful.