Hi,
Im hoping someone might have found a creative way to solve this or there’s a feature I might be missing.
I would like to notify our CSMs when an outreach goes out to their customers. Options I’m aware of:
- Log to timeline. But that does require the CSM to keep checking the timeline.
- Copy the CSM on the email in the JO. But if they have 30 customers and 10 contacts each, they will get 300 copied emails I believe.
Any other options or creative ideas that some has tried?
Thanks.