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IMPORANT - GAINSIGHT TASK QUEUE PAUSED!

  • December 22, 2016
  • 2 replies
  • 30 views

steve_davis
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Gainsight has been noticing this morning that our queues that process tasks are a bit backed up as a result from the upgrade push last night. Due to this, our team has temporarily paused the task queue while our Technical Operations team can resolve the issue. Any Power lists, Outreaches, or Connector Jobs will be on hold while we work through this. 

Rules engine will operate, but with more latency then you would usually expect. We will post once these queues are back down to a normal level and service has been restored. For any questions, please reach out to Gainsight Support (support@gainsight.com). 

Thanks,
Steve Davis

2 replies

darkknight
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  • Expert ⭐️
  • December 22, 2016
Thanks for the info Steve!   I don't know about anyone else, but might be helpful to post these types of announcements under Maintenance and Incidents though. I'm subscribed to that category but wasn't to the All Announcements category.

steve_davis
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  • Author
  • Gainsight Employee ⭐️⭐️
  • December 22, 2016
Certainly... I am the "backup" to the "backup" in posting these haha. I will make sure to do so in the future!

Steve