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lila_meyer
lila_meyer
Gainsight Employee ⭐️⭐️⭐️
August 17, 2018

Improvements to Gainsight Go and Release v5.17 Coming Soon

  • August 17, 2018
  • 5 replies
  • 72 views
By end of day Fri., Aug. 17, you'll have access to our new and improved support.gainsight.com site, also known as Gainsight Go! We've updated the appearance and organization of our product support materials to save you time and make it easier to find information!

The v5.17 release is very minor this month. Sandbox upgrades started Aug. 16, and the Production upgrade will occur on August 28. Click here for draft release notes. 

Check out this 2-min. video for a preview of what's new on Gainsight Go:

      5 replies

      sagan_sherlin
      sagan_sherlin
      Helper ⭐️⭐️
      August 17, 2018
      &#x; Sonic!  The revamp looks awesome!  And I love the search feature updates!!  Looking forward to using it!
        lila_meyer
        lila_meyerAuthor
        Gainsight Employee ⭐️⭐️⭐️
        August 17, 2018
        Thank you, Sagan! And the site changes are live now. 
        Lila Krutel, Dir. Global Education Services
        darkknight
        darkknight
        Expert ⭐️
        August 20, 2018
        Looks good.  One thing - when I click on "Submit or Review Tickets" it takes me straight to submitting a ticket.  I have to cancel that then navigate to the ticket queue to view open tickets.



        Would be nice if this could be split between Submit Ticket and Review Tickets.
        Jeff Kirkpatrick
        lila_meyer
        lila_meyerAuthor
        Gainsight Employee ⭐️⭐️⭐️
        August 20, 2018
        Thanks for the feedback, Jeff! I'll see what we can do about splitting those up, or potentially taking you to the ticket queue first.
        Lila Krutel, Dir. Global Education Services
          darkknight
          darkknight
          Expert ⭐️
          August 20, 2018
          Yes either would work. Thanks!
          Jeff Kirkpatrick
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