Our Techops team has been made aware of a hardware failure on a data processor. This is only affecting a LIMITED amount of customers and we are working to get this resolved ASAP.
Customers on this processor may experience:
- Rules not running
- MDA tables not loading
- Reports/dashboards not loading
- Powerlists and outreaches not loading and/or running
For the latest updates, please follow our status page. We will also update this post as we receive updates.
Incident: Outage with processing data for limited customers
Thank you for the heads up Mandy 🙂
The processor is now up and running, and all queues have been unblocked for the customers affected.
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