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Influitive Integration

  • August 10, 2020
  • 2 replies
  • 187 views

heather_hansen
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Found this old post:

And wanted to see if anyone had done an integration via GS directly recently.

Best answer by cnichols

Hi @heather_hansen

We integrated influitive into Gainsight NXT a few months back and we found the easiest way for us to perform the integration was to do so on an internal server which we built a Powershell script to pull the data via the API. The script then copies this data to a path on the server that automatically connects to TNT drive (https://tntdrive.com/) which points to our S3 instance. 

I admit this isn’t necessarily the most ideal methodology but it works for us and our requirements and seems to be working well for us.

 

2 replies

jean.nairon
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  • Expert ⭐️
  • August 10, 2020

I haven’t integrated Influitive in the past but I would recommend checking out the SFDC connector: 

https://support.influitive.com/article/92-introduction-to-integrating-with-salesforce

 

This might be the easiest option for the SFDC version and Nxt. I don’t think you can easily export Influitive to S3. I know you can export CSVs manually but I’m not sure that you will be able to automate the exports and automatically load them to your S3 bucket. 

 


cnichols
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  • Helper ⭐️
  • Answer
  • September 3, 2020

Hi @heather_hansen

We integrated influitive into Gainsight NXT a few months back and we found the easiest way for us to perform the integration was to do so on an internal server which we built a Powershell script to pull the data via the API. The script then copies this data to a path on the server that automatically connects to TNT drive (https://tntdrive.com/) which points to our S3 instance. 

I admit this isn’t necessarily the most ideal methodology but it works for us and our requirements and seems to be working well for us.