You can integrate your Support systems (like Jira, Zendesk, Freshdesk or Servicenow) with Gainsight to see the full picture of Customer Success.
- Coordinate across Customer Success and Support Teams by creating and linking Call to Actions (CTA) to support tickets.
- Sync data like tickets created along with their status and priority, which is crucial for understanding the health of your customers in Gainsight.
For more information on how to integrate your support systems with Gainsight, refer to the Support systems guide.
