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interesting move of T-Mobile USA, your thoughts?

  • August 22, 2018
  • 0 replies
  • 79 views

Bart
  • Gainsight Employee ⭐️
Just read about this move of T-Mobile USA. Stepping away from bots and ivr's and make service literately more human again. With a team of dedicated customer experts. In this case done by phone but a community has the same principle, but more scalable ;)

Love to hear; do you use the same arguments to promote your community internally?