My team had been using rich text fields in SFDC and when we exposed them in the C360, a bunch of extra code is added when they edit these fields. Not sure what to do here.
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Hi Chad,
Sorry for the delay here! Are you still having trouble with this?
Sorry for the delay here! Are you still having trouble with this?
I've been having this issue when I push scorecard comments into SFDC—even if the destination field is rich text.
The good news is that Gainsight fixed it in the April 2019 release!
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