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darkknight
darkknight
Expert ⭐️
November 17, 2016
Question

Is it possible to disable the Timeline feature?

  • November 17, 2016
  • 6 replies
  • 90 views
In the 5.4 release, it appears the Timeline beta is now available.

Is it possible to disable this so that end users will not see this and attempt to use it until we are ready to make it available to end users?

    6 replies

    sandeep_kumar
    Gainsight Employee ⭐️
    sandeep_kumar
    Gainsight Employee ⭐️
    November 18, 2016
    Yes, it is possible to disable timeline.
    darkknight
    darkknightAuthor
    Expert ⭐️
    November 18, 2016
    Great thanks! How is that accomplished?  Does it obscure the Timeline from visibility on the CS360?
    Jeff Kirkpatrick
    sandeep_kumar
    Gainsight Employee ⭐️
    sandeep_kumar
    Gainsight Employee ⭐️
    November 18, 2016
    We need to provide tenantId to techOps they will disable this feature from backend.
    Yes,Timeline tab will not be visible on CS360 if it is disabled.
      darkknight
      darkknightAuthor
      Expert ⭐️
      November 18, 2016
      Ok thanks. I'll follow up through support.
      Jeff Kirkpatrick
      reneehouse
      reneehouse
      Contributor ⭐️⭐️⭐️⭐️⭐️
      March 23, 2017
      Sandeep,

      Could we disable timeline at the Customer level and keep it enabled at the Relationship level?

      Renee
      Renee House
      sandeep_kumar
      Gainsight Employee ⭐️
      sandeep_kumar
      Gainsight Employee ⭐️
      March 23, 2017
      Such feature is not there at present but in future releases we can expect this but we don't have any confirmed timeline
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