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darkknight
darkknight
Expert ⭐️
Nov 17, 2016 5:27 PM UTC
Question

Is it possible to disable the Timeline feature?

In the 5.4 release, it appears the Timeline beta is now available.

Is it possible to disable this so that end users will not see this and attempt to use it until we are ready to make it available to end users?

    6 replies

    sandeep_kumar
    Gainsight Employee ⭐️
    sandeep_kumar
    Gainsight Employee ⭐️
    Nov 18, 2016 3:52 AM UTC
    Yes, it is possible to disable timeline.
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    darkknight
    darkknightAuthor
    Expert ⭐️
    Nov 18, 2016 4:44 AM UTC
    Great thanks! How is that accomplished?  Does it obscure the Timeline from visibility on the CS360?
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    Jeff Kirkpatrick
    sandeep_kumar
    Gainsight Employee ⭐️
    sandeep_kumar
    Gainsight Employee ⭐️
    Nov 18, 2016 5:07 AM UTC
    We need to provide tenantId to techOps they will disable this feature from backend.
    Yes,Timeline tab will not be visible on CS360 if it is disabled.
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      darkknight
      darkknightAuthor
      Expert ⭐️
      Nov 18, 2016 5:08 AM UTC
      Ok thanks. I'll follow up through support.
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      Jeff Kirkpatrick
      reneehouse
      reneehouse
      Contributor ⭐️⭐️⭐️⭐️⭐️
      Mar 23, 2017 7:54 PM UTC
      Sandeep,

      Could we disable timeline at the Customer level and keep it enabled at the Relationship level?

      Renee
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      Renee House
      sandeep_kumar
      Gainsight Employee ⭐️
      sandeep_kumar
      Gainsight Employee ⭐️
      Mar 23, 2017 8:18 PM UTC
      Such feature is not there at present but in future releases we can expect this but we don't have any confirmed timeline
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