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I’m hearing a lot of reports from my team that this button just directs them to a Salesforce login page, even if they are already logged in to Salesforce/Gainsight. Is this intended, or is there something not redirecting correctly? Tips to troubleshoot?

 

 

Hi @katie_b the link should take users to Global Timeline. Could you send this to our Support team for further investigation?


:thumbsup_tone1: will do!


@lila_meyer @katie_b  we are planning to enable Global timeline by default in coming release which will solve this issue. we will update on the release date soon


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