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Is the 'View Drafts' button in the 'Your Email to Timeline went to Draft' message supposed to navigate directly to Global Timeline?

  • October 23, 2019
  • 3 replies
  • 131 views

katie_b
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I’m hearing a lot of reports from my team that this button just directs them to a Salesforce login page, even if they are already logged in to Salesforce/Gainsight. Is this intended, or is there something not redirecting correctly? Tips to troubleshoot?

 

 

Best answer by lila_meyer

Hi @katie_b the link should take users to Global Timeline. Could you send this to our Support team for further investigation?

3 replies

lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • Answer
  • October 25, 2019

Hi @katie_b the link should take users to Global Timeline. Could you send this to our Support team for further investigation?


katie_b
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  • Author
  • Helper ⭐️
  • October 25, 2019

:thumbsup_tone1: will do!


jyothi_bontha
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  • Gainsight Employee ⭐️
  • November 3, 2020

@lila_meyer @katie_b  we are planning to enable Global timeline by default in coming release which will solve this issue. we will update on the release date soon