Skip to main content
Solved

Is there a reason I cannot social tag myself?

  • February 18, 2020
  • 3 replies
  • 61 views

Forum|alt.badge.img+3
  • Helper ⭐️
  • 256 replies

The use case here would be to highlight a particular update/Timeline activity as a reminder in my inbox or be able to forward the social tagged email notification to internal staff on limited basis (where an entire Gainsight license is not warranted. For example, Finance team member, etc.) 

Best answer by john_apple

Can you see your username from the @ mention feature in Timeline? If so, you can tag yourself but I think it won’t send you a notification by default in the same way if you assign a CTA to yourself you wouldn’t be notified by email.

View original
Did you find this topic helpful?

3 replies

john_apple
Forum|alt.badge.img+5
  • Expert ⭐️
  • 468 replies
  • Answer
  • February 18, 2020

Can you see your username from the @ mention feature in Timeline? If so, you can tag yourself but I think it won’t send you a notification by default in the same way if you assign a CTA to yourself you wouldn’t be notified by email.


Forum|alt.badge.img+3
  • Author
  • Helper ⭐️
  • 256 replies
  • February 18, 2020

@john_apple ah ok, is there a way to change that setting?


john_apple
Forum|alt.badge.img+5
  • Expert ⭐️
  • 468 replies
  • February 18, 2020

@ana_g There is not a way to change that. If you had a different email alias or distribution email that could be setup as another user and then use the @ mention and still get a notification.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings