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Contributor ⭐️
Apr 12, 2019 2:35 AM UTC
Solved

Is there a way to incorporate a news feed into Gainsight?

Is there a way to incorporate something like Google Alerts to pull in news feeds or negative news (i.e., a company being acquired)? I found an old post regarding possible use of Google Alerts via Chatter but the links were no longer valid and the post was from several years ago.

lila_meyer
Gainsight Employee ⭐️⭐️⭐️
Jan 17, 2020 12:47 AM UTC

We introduced Company Intelligence recently which helps users stay informed about their customers and competitors. It processes information through Slack by searching publicly available information on the companies and signals in which you’re interested.

Lila Krutel, Dir. Global Education Services

3 replies

dan_ahrens
Expert ⭐️⭐️⭐️
Apr 12, 2019 10:26 PM UTC
Hi Wendi, we are actively developing a solution that will provide very similar functionality. @venky_reddy_k - do you want to share any details at this time?

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VP of Customer Success at Forcepoint
wleteAuthor
Contributor ⭐️
Apr 30, 2019 1:33 AM UTC
Any update on the upcoming change?

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lila_meyer
Gainsight Employee ⭐️⭐️⭐️
Jan 17, 2020 12:47 AM UTC

We introduced Company Intelligence recently which helps users stay informed about their customers and competitors. It processes information through Slack by searching publicly available information on the companies and signals in which you’re interested.

Translate
Lila Krutel, Dir. Global Education Services