Is there a way to incorporate a news feed into Gainsight?

  • 12 April 2019
  • 3 replies

Is there a way to incorporate something like Google Alerts to pull in news feeds or negative news (i.e., a company being acquired)? I found an old post regarding possible use of Google Alerts via Chatter but the links were no longer valid and the post was from several years ago.


Best answer by lila_meyer 17 January 2020, 01:47

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Userlevel 7
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Hi Wendi, we are actively developing a solution that will provide very similar functionality. @venky_reddy_k - do you want to share any details at this time?

Any update on the upcoming change?

Userlevel 7
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We introduced Company Intelligence recently which helps users stay informed about their customers and competitors. It processes information through Slack by searching publicly available information on the companies and signals in which you’re interested.