Hello everyone,
I’m working on building a JO report that answers three key questions:
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Which emails were sent?
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Who received each email?
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Which links (including mailto:xxx@xxx.com) were clicked—and when?
Here’s what I’ve done so far:
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I’ve added trackable tokens to every link in my email templates, including mailto: addresses
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I’m successfully reporting on email sends and recipients
Where I’m currently stuck:
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I believe Email Raw Events stores some of the click data, but I can only find actual hyperlinks—not mailto: links or token-level identifiers
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I’d like to build a report that shows:
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The contact who clicked
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The specific link/token they clicked
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The timestamp of the click
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Has anyone managed to report on this level of detail?
If you’ve built something similar—or have any tips, best practices, or object relationships I should be using—I'd really appreciate your input!
Thanks so much in advance!