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Good Morning-





One of our CSMs just brought this to my attention. When you are in Salesforce Classic and try to assign a Meeting Type to a Timeline Activity, the list selection populates “UP” on the page visually:











When you have Lightning enabled, the selection list populates “Down” on screen real estate, requiring you to scroll unnecessarily:











We're already struggling with CSM adoption of the Gainsight platform because of the many issues with speed/responsiveness/overall usability of the platform, and this extra scrolling isn't helping.





Is anyone else seeing usability issues being induced by Lightning?





Thanks





-Jim



@james_whitehead That's weird. That doesn't happen in our instance. It drops down the same as in Classic.



Does it populate "Up" on your screen real estate or "Down"?



It does Down for both.





Lightning:











Classic:









@james_whitehead Is this issue solved or still exists? Please raise a support ticket if still exists, our support team are experts in solving such cases.





Please let us know if you need any help!



Hi Sai-





Support did fix the issue.





Thanks





-Jim



thanks for the update!



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