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heather_hansen
heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
November 21, 2016
Solved

Log an Email

I noticed that the fields on Log an Email are the same as the fields for the calls and the meeting, and that doesn't seem to make sense. Could the fields be changed accordingly.

Something like this maybe?

Subject

Internal Email Recipient

External Email Recipient
    manu_mittal
    manu_mittalAnswer
    Gainsight Employee ⭐️
    November 21, 2016
    Makes sense. What you can do as an immediate fix is change the labels for this particular Activity type (Admin -> Activities), like so:

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    5 replies

    darkknight
    darkknight
    Expert ⭐️
    November 21, 2016
    Agree.  No one really attends an email. lol
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    Jeff Kirkpatrick
    manu_mittal
    Gainsight Employee ⭐️
    manu_mittalAnswer
    Gainsight Employee ⭐️
    November 21, 2016
    Makes sense. What you can do as an immediate fix is change the labels for this particular Activity type (Admin -> Activities), like so:

    Translate
    heather_hansen
    heather_hansenAuthor
    VIP ⭐️⭐️⭐️⭐️⭐️
    November 21, 2016
    Ah. Great. Thanks, Manu! When I click on the Activities tab in the sandbox, I get an Insufficient Privileges message. I'm guessing our SF Admins need to give me access to Edit something then?
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    manu_mittal
    Gainsight Employee ⭐️
    manu_mittal
    Gainsight Employee ⭐️
    November 23, 2016
    Could be about access to that particular VF page. Could you email me a screenshot?
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    darkknight
    darkknight
    Expert ⭐️
    November 23, 2016
    I was able to update the labels without issue.
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    Jeff Kirkpatrick
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