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Log an Email

  • November 21, 2016
  • 5 replies
  • 50 views

heather_hansen
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I noticed that the fields on Log an Email are the same as the fields for the calls and the meeting, and that doesn't seem to make sense. Could the fields be changed accordingly.

Something like this maybe?

Subject

Internal Email Recipient

External Email Recipient

Best answer by manu_mittal

Makes sense. What you can do as an immediate fix is change the labels for this particular Activity type (Admin -> Activities), like so:

5 replies

darkknight
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  • Expert ⭐️
  • November 21, 2016
Agree.  No one really attends an email. lol

manu_mittal
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  • Gainsight Employee ⭐️
  • Answer
  • November 21, 2016
Makes sense. What you can do as an immediate fix is change the labels for this particular Activity type (Admin -> Activities), like so:


heather_hansen
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  • Author
  • VIP ⭐️⭐️⭐️⭐️⭐️
  • November 21, 2016
Ah. Great. Thanks, Manu! When I click on the Activities tab in the sandbox, I get an Insufficient Privileges message. I'm guessing our SF Admins need to give me access to Edit something then?

manu_mittal
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  • Gainsight Employee ⭐️
  • November 23, 2016
Could be about access to that particular VF page. Could you email me a screenshot?

darkknight
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  • Expert ⭐️
  • November 23, 2016
I was able to update the labels without issue.