Skip to main content
andreammelde
Helper ⭐️⭐️
November 26, 2019
Solved

Lookup on dataset created from data designer?

  • November 26, 2019
  • 19 replies
  • 827 views

I have created a dataset from data designer with it to be permanent and update daily. I want to add to a dashboard and have a global filter applied from the Company object since the other reports on the dashboard pull from that object.

Is this possible?

Best answer by rakesh

@acote

This is released and is in production. 
 

Whenever you bring in a field such as User Name, also bring User Id till the last dataset.  We understand that you want mapping (our mechanism to identify special fields) and will treat that user name field as a special user field that can be used in global filter and report filters. 

19 replies

rakesh
Gainsight Employee ⭐️
Lets put your data to work!
November 28, 2019

Hi @andreammelde,

 

It should already be possible to add a dataspace based report to Global Filter for most fields in dataspace. However, we do not automatically understand mappings information yet (=> This is a work in progress item) and hence there should be a challenge adding Company Name, User Name, Account Name fields to the global filter. Without propagating this mapping information, a special field such as Company Name becomes a text. We are working on it internally and expect to ship this relatively soon. 

acote
Helper ⭐️
February 11, 2020

Hi @rakesh! Any update on the timing of this, particularly the user level data? It’d be great to have this functionality or a way for us to map manually - we are trying to expose a data designer report in the CSM’s My Dashboard that’s filtered for their name. 

rakesh
Gainsight Employee ⭐️
rakeshAnswer
Lets put your data to work!
March 24, 2020

@acote

This is released and is in production. 
 

Whenever you bring in a field such as User Name, also bring User Id till the last dataset.  We understand that you want mapping (our mechanism to identify special fields) and will treat that user name field as a special user field that can be used in global filter and report filters. 

acote
Helper ⭐️
March 24, 2020

Great - thanks for the update, @rakesh. I will take a look!

andreammelde
Helper ⭐️⭐️
March 27, 2020

@rakesh  will this work if we also bring in the company ID? or CSM id?

Andrea Carroll
andreammelde
Helper ⭐️⭐️
March 27, 2020

figured it out! thank you for implementing!

Andrea Carroll
keith_mattes
Helper ⭐️⭐️
September 30, 2020

I believe some of this is solved but is it still not possible to create a lookup from the Company Object to a Data Designer Dataspace?  This would be immensely useful and solve a lot of issues we have, especially with the primary use-case here.  

Please advise or link to any documentation on this update so I can re-review :)

Sr. Customer Success Operations Analyst/Gainsight Admin/Data Nerd
jlicciardello
Contributor ⭐️⭐️⭐️⭐️
January 22, 2021

@keith_mattes were you able to figure this out? @rakesh is this possible? I have a data designer data space which has the Company object GSID, but when making a report it doesn’t create the necessary lookup to the company object. Is there a way to do this?

keith_mattes
Helper ⭐️⭐️
January 22, 2021

When merging in DD, from the company object I included the CaseSafeID, GSID, Account Name, CSM GSID, CSM SFDC ID  and was able to associate them with global filters, although it was only with reports based on that object, the “Account Name” field was a link to the C360 so I presume it will also work when using these reports embedded in a C360 section as well.

tl:dr @jlicciardello , I think the key to your ask might be the “Account Name” field

Sr. Customer Success Operations Analyst/Gainsight Admin/Data Nerd
andreammelde
Helper ⭐️⭐️
May 24, 2021

@jlicciardello and @keith_mattes workaround for adding lookup directly to a dataset.

 

Create a custom object and then have a rule upsert to the custom object. You can add a lookup on the custom object fields and then report from there. 

 

It would be a much better experience however to add a lookup directly in a dataset like you are able to in a custom object

Andrea Carroll